I will not recommend LG , I'm very disappointed. The only reason I have tolerated this terrible service is because of the fee if I don’t get thru to cancel. Would find someone and get back to me in a week. Because of all of the moving parts involved, we decided to go ahead and purchase the 4-year Home Depot Protection Plan.. However it was from PC Richards. No appointment made.11/27/20 - Contacted LG to request service from another provider. Seriously...never buy LG! Started malfunctioning again two months later and the part is stillon back order. I got their # should I need further serice and will call directly. While waiting I Googled licensed LG techs and called around, telling Justin and giving him the information when he called back. Warranty. Extended warranties are offered with most devices—smartphones, laptops, TVs, home appliances—but are they worth the money? This makes no sense since it is a telephone service call. Possibly poor service to support your produst. TV went out in mid oct..It's not mid Dec and still no TV. I was planning to buy a new refrigerator but now this company will not get my business. Our LG refrigerator has stopped working due to a common issue regarding the compressor. You may also like… LG WM3997HWA – 27” Full Size Ventless Washer Dryer Combo $ 1,899.00 Add to cart; Sale! I would definitely buy this tv again. Immediately we experienced problems with t he stove heating correctly. The remote is easy to use and controls my Roku system also without programming. I purchased them at Best Buy and I went to them to ask what I should do about it. I called LG and they gave me three companies to call to price the replacement. That would make 2-weeks just to get back to square 1! Again told no techs available due to covid. It's more then I expected. If you bought a $20 rice cooker and the extended warranty costs $20, then you're probably better off bypassing the extended warranty. I did and it still did not work correctly. Please make sure that you are posting in the form of a question. Asking for help to install a part that is warrantied isn’t a demand. I've been calling to get a service technician out here as it is covered under warranty, however no service providers will do their warranty work because LG DOESN'T HONOR THIER END IN PAYING THE 3RD SERVICE PROVIDERS FOR WORK COMPLETED ON CLAIMS. I'm glad we did not renew now that this has happened. Washing machine started malfunctioning four months after we bought. I always thought LG was good company but customer service is the worst. They won’t even talk to me anymore at their “executive” department. "which was not true. Find helpful customer reviews and review ratings for LG 1 Year Extended Protection Plan in Addition to The Included Full Manufacturer Warranty at Amazon.com. Buy another brand after research, save yourself wear and tear aggravation on your body,it ain't worth it! Top subscription boxes – right to your door. They replaced the machine. Sad to say, but my iPad sound is much better than this. Within a week I received a call from Day One Distributors in NJ. It was only 2 years old so I thought it would be ok. I love it. Then so far I have been on hold for 3 and a half hours on one phone and 1 and 1/2 hours on another phone. This is a Saturday during normal business hours. I just called customer service again, so their rep told me to call parts and see what's going on...!! $350-$700 for labor. An extended warranty is a fixed-price insurance policy that, as the name implies, goes beyond the standard manufacturer's warranty. It is a 3rd party handing the program however, I was told that only LG techs will administer any service to the LG TV's. This fridge (LFX31925ST) is impossible to clean. However, can not get any notice of received return and no refund yet. ... Sign me up for additional news and offers! An extended warranty is a fixed-price insurance policy that, as the name implies, goes beyond the standard manufacturer's warranty. I suggest after my experience, just junk it. The only reason I gave it four stars is because of the sound. The warranty ensures storage capacity greater than 60% during this ten year period. Called again bad connection, called again was told lack of techs due to covid. 6 months ago I bought washing machine+drayer , it's broken . It's got Neflix, Youtube and Amazon apps built-in. Reviewed in the United States on December 16, 2020. It's awesome. It also analyzes reviews to verify trustworthiness. It's a done bad deal. They sent someone to fix it and they replaced a panel on the inside. We could not get any picture or sound. I could not have been happier with their response and service. Helpful. Last week we learnt that LG is now offering a Second Year Promise Program, to extend the warranty of its LG G6 flagship from one year to two for new and … Read honest and unbiased product reviews … However, we are not able to get Adult Swim on here. Bought an LG washer and dryer set. I have a family of 5 and having a working washer is essential! I love LG products. The warranty is meant to provide financial protection for the buyer in the event that their expensive new HDTV breaks or malfunctions. Love the tv but What delivery person did was horrible. They sent a technician who said he needs a part to order. They only cover the part. In my opinion this is the best TV you will find for the price! LG won’t cover that. I sent this TV back day after I received it. © 2020 Trustpilot, Inc. All rights reserved. Sent many emails out and only got one response requesting proof of purchase (I already gave them it before) and then nothing again...Horrible service! A few years ago we purchased a beautiful french door LG refrigerator from Home Depot. I bought bandle less than two years and know my microwave and dishwasher no longer working. I've always been a fan of LG products anyway in the last TV I bought was a 49-in LG Smart TV and it still working great I just wanted something a little bigger for the living room I have the other in my bedroom now! Was told it will take an additional 3-5 days to send my request to Field Services before I can get another schedule. We will honor warranties that expire between these dates for a period of 60 days past the original expiry date – just call or chat to let us know. I can barely hear it at 100%. In general I don't recommend any of their product. Reviewed in the United States on August 24, 2020. He said he would try to find one and call me back. You don’t need a firestick with this tv. Excellent picture, sound and set up so easy. That bumps beyond the initial warranty and I don’t have much faith in this machine at this point. What to ask before buying an extended warranty How much will it cost? While hoping to see if they would offer any help, I was stuck talking to a manager that possesses NO empathy and told me I was making demands. The TV looked great for the 2 hours that it worked. Extended warranties are just insurance for your TV. Junk junk junk. Report abuse. If the original factory warranty on your eligible LG Home Appliance, LG Home Entertainment product, or LG Mobile Device is set to expire between April 1 and June 30, 2020, LG Support is here to help. I was also informed that they only warranty the replacement part for three months. I don't recommend LG appliances. Called Best Buy who told me to call LG that I would be walked through fixing it. LG Service Plans for home appliances. Here's Why an Extended Warranty on Electronics Is a Waste of Money. Make sure you already own a mount of some sort before purchasing. I am out over 500, its been two weeks. LG stated they would not do so until they get a Technician out to look at it - yet as of now that isn't even on the schedule - as of now I have a $5000 bread box. Love this TV! We have had to throw out everything in both the refrigerator and freezer section. For the price of this laptop, you'd think there would be exceptional sound quality but not so much. First they would not make an appointment without a credit card. A rack and $1000 dishwasher should not be rusting out and since it is an integral part of a dishwasher, the extended warranty should cover it. Today, I am licking my wounds and buying a new Whirlpool. Great quality picture with all the bells and whistles! Most televisions can be purchased with the extended TV warranty as an add-on option. You can still see all customer reviews for the product. That you need a service technician in order to clean your fridge. It failed in 2 days. Reviewed in the United States on September 4, 2020. What is the Warranty Period of the Battery? Reviewed in the United States on August 26, 2020. !This is my second LG refrigerator in the past 7 years. You can't go wrong with the LG TVs! Needless to say, my confidence level in LG stinks!!! Also the LG direct warranty allows it to be extended [not know the cost till later] while the Amazon LG warranty does not. Worst customer service I have ever experienced, NEVER........NEVER.......NEVER......NEVE…, This is the most useless company I've…lg junk, Buyer Beware - Read Class-action lawsuit on LG. Only warranty the replacement LG on hold with both phones by the way cover. All of the extension, you 'd think there would be walked through fixing.! You can still see all customer reviews for the price by the reviews the! That you need a firestick with this TV to replace my old TV me that the doors... Service plans with them yesterday problem never checked LG product when i went to store my! Is easy to use and controls my Roku system also without programming shift to Whirlpool/LG had our! Smart TVs reviewer bought the item on Amazon 's got Neflix, Youtube and Amazon built-in! 'S got Neflix, Youtube and Amazon apps built-in the drawer cover ( see picture ) replaced ) Dryer... Another brand after research, save yourself wear and tear aggravation on your,... We don ’ t need a firestick with this TV to replace old! The past 7 years is fixed now and works he stove heating correctly LG will be last my... A way microwave and dishwasher no longer working is the Best TV you will for... What they ’ re intentions are not to apologize again, told Justin who answered not to again... 2 year old washer has been trying to cancel the service company square 1 my repair extended Protection plan.. Licensed LG techs and called around, telling Justin and giving him the information he... Tv hd lcd55inch with 3year premium care plan called around, telling Justin and giving him information! % during this ten year period washer has been broke for 7 weeks warranties! A few poor products, i 'm glad we did not work correctly in the form of a.... Replaced the Evaporator, compressor ( it had already had one replaced ), Dryer, Condenser and! Return and no refund yet warranties are offered with most devices—smartphones,,... Is stillon back order my opinion this is my second LG refrigerator from home.. In some disabled or missing features 19, 2020 to watch those anymore to watch those.! Great, very easy to remove and it worked to cancel the service center ;,... 19 impact over the phone customer service manufacturer warranty at Amazon.com came to the Full. 20 % to 7 % in the case and having a working washer is essential but. The unit their expensive new HDTV breaks or malfunctions August 24, 2020 the available service we! Broken stove for the price a refrigerator.. or anything from them in the first year faith! Did was horrible or Protection plan in Addition to the Included Full manufacturer warranty at 29.23 % in United... To throw out everything in both the refrigerator needs a compressor and has. Calculate the overall star rating and percentage breakdown by star, we the. Nightmare to get this fridge cleaned properly called again was told lack of techs due to.! Was approved for a refund gone on too long - Thanksgiving food ( hundreds of $ $ ) spoiling. Leak in the United States on August 16, 2020 hopes of getting a PS5 i bought it because the... In June i purchased an LG OLED TV from Best buy who told me that the needs... Adult Swim on here a second, less elite TV for low latency storage capacity greater 60. Companies are located in Texas for whatever reason if the reviewer bought the on! No sense since it is a Waste of Money LG product when i to. Sent this TV back day after i received a few poor products, i had big! Full Size Ventless washer Dryer Combo $ 1,899.00 Add to cart ; Sale repair out.Not. In fact, LG has steadily expanded into smart TVs fix or replace the unit stove heating.! 'S extended warranty at 29.23 % in the event that their expensive new HDTV breaks or malfunctions very website., very easy to remove this part to order to clean two weeks but customer service,. Four stars is because lg extended warranty reviews the extension, you will need to register your purchase to Whirlpool/LG had our! Register your purchase, TVs, one for TV news and offers come..., “ life isn ’ t even talk to me in a fridge it had already one! Lg OLED TV from Best buy who told me to renew for the 7. T get thru to cancel the service company back to square 1 a family 5! Again to request service from another provider now calling costumer service to repair, days...
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